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Custom Case Management - Experienced Nurses. Cost Effective Solutions.
“Your energy and positivity has been a crucial element in our patient getting better. This is not an overstatement that your encouragement was very important in their recovery.”
—Orthopedic Surgeon at top rated
orthopedic clinic in Illinois

The independent medical evaluation (IME) is vitally important to claims management. An improperly coordinated IME can lead to a lengthy and costly claims resolution. Selecting an appropriately qualified IME physician, supplying proper records and reports, and managing communication with both the IME provider and claimant can be time consuming and frustrating. Trusting the responsibility to an inexperienced vendor or one that does not have deep clinical experience or familiarity with the law can be costly and inefficient.

Custom Case Management offers the complete array of IME set-up services and can customize service to each client’s specific needs. In an industry rife with overcharging, we pride ourselves on our integrity and superior customer service.


  • Provide IME physician choices
  • Schedule IME
  • Send IME notice and travel expense to claimant
  • Organize medical file
  • Obtain missing records
  • Provide customized, detailed IME cover letter
  • IME prepayments
  • Coordinate transportation to/from IME
  • Translation services
  • Attend IME
  • Secure IME report
  • Provide recommended plan for
    claimants deemed not MMI/FD

Read more about IME Set-up >

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500 N. Randall Road, #266 Batavia, IL 60510P 630.578.1120 F 312.212.5892   info@customcasemanagement.com